Terms and Conditions
- We, Us, Our
- Framing Wales Ltd, 500 Cowbridge Road (East), Cardiff CF5 1BL.
- You, Your
- The user of this website or a customer of Framing Wales Ltd.
- We offer one-month gurantee on all of our products, save that said products are not misused.
- Extended product guarantees are available upon seperate agreement.
- If you wish to return your product to us, we require that you first contact us so that we can arrange receipt or resolve any problems.
Postage and Packaging
- For products purchased online, shipping rates are calculated upon checkout.
- For products purchased online, you may choose to collect from our shop.
Please contact us before collection so that we can ensure your product(s) is ready.
- All products shipped are carefully packaged to avoid damage.
Should damage occur during transit, please contact us within 24 hours of receipt so that we can correct the damage.
- We take your complaint seriously so that we can resolve individual problems and also adjust our service to better serve our customers.
- If you are unsatisfied with our products or service please contact us without delay so that we can put things right early.